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Change existing user's email ID or Rename User

The User ID is created based on the email address. When a user is renamed, its value is updated in all existing records, including change logs. As a result, this is a resource-intensive action. If you encounter time-out issues while renaming a user, consider creating a new User ID using the updated email address and disabling the old user.

If you need to change a user's email address or username, use ABNERP's built-in Rename tool. This updates the user's unique ID across all linked records while preserving assignments, permissions, and historical data.

To change a User's Email Id, follow the steps:

\u003e User List -\u003e Open the User \u003e Click on Menu -\u003e Rename \u003e Enter the New Email Id . Save

Prerequisites​

You must have Administrator privileges to rename a user.

Steps​

  1. Go to Settings \u003e Users and Permissions \u003e User.
  2. Open the user you want to rename.
  3. Click Menu (\u22ee) in the top-right corner of the form.
  4. Select Rename.
  5. Enter the new email address or username.
  6. Click Save.

What Happens After Renaming?​

ABNERP automatically updates all references to the user across the system. This ensures that:

  • Existing document links remain intact.
  • Assignments continue to work.
  • User permissions are preserved.
  • Historical records continue to reference the renamed user correctly.